Welcome to TVFCU's
Upgrade Hub!
We’re upgrading our technology so our staff can focus more on what matters most – serving you.
Our system upgrade will take place the weekend of January 8-10, 2027. This page is your central source for updates, important dates, service availability, and frequently asked questions.
We’ll continue updating this page as we get closer to upgrade weekend.
What Members Can Expect
During TVFCU’s upgrade weekend, some services may be temporarily unavailable while we securely transition to our new system.
As we finalize details, this section will be updated with information regarding:
• Online Banking
• Mobile Banking
• Bill Pay
• Mobile Deposit
• Telephone Banking
• Shared Branching
We encourage members to visit this page regularly as TVFCU’s upgrade weekend approaches.
Prepare Now For These Important Dates
- TVFCU will be open during normal business hours.
- Our office will close at 6:00 p.m.
- All transactions completed before the close of business will be processed normally.
- After 6:00 p.m., some services may become unavailable as we begin our system upgrade.
- Our team will be working behind the scenes to transition to our new core banking system.
- Some services may be temporarily unavailable or have limited functionality.
- Check this page for the latest service updates.
- System upgrade activities continue.
- We’ll post updates here as services become available.
- Welcome to our new banking system!
- TVFCU will resume normal business hours beginning at 9:00 a.m.
Frequently Asked Questions
TVFCU is upgrading to a new core banking system. While most of the changes happen behind the scenes, this investment will allow us to better serve our members today and well into the future.
Our new technology will provide improved efficiency, enhanced security, and a stronger foundation for future products and services.
Most importantly:
We’re upgrading our technology so our staff can focus more on what matters most – serving you.
TVFCU’s core banking data system upgrade?
Right here in the TVFCU Upgrade Hub.
We’ll keep this page updated with important dates, service availability, FAQs, and upgrade announcements.
No. Your member account number will remain the same.
As part of our system upgrade, Online Banking will have a more streamlined login experience. If you only have one member account number, you should not experience any changes to how you log in. Members who have multiple member account numbers may have their accounts consolidated under a single login, making it easier to access their accounts with one login. More information and instructions will be provided as we get closer to the upgrade.
No. Your existing debit card will remain the same. You will not receive a new debit card as a result of the system upgrade.
Not at this time.
As we get closer to TVFCU’s upgrade weekend, we’ll let you know if any action is required.
We’ll continue sharing updates through:
- The TVFCU Upgrade Hub
- Monthly statements
- Our website
- Social media
- In-branch signage
Your debit card will not change, and you can continue to use it as usual. However, temporary transaction limits may be in place during the system upgrade. More information about these temporary limits will be provided as we get closer to the upgrade.
Prepare Now For These Important Dates
- TVFCU will be open during normal business hours.
- Our office will close at 6:00 p.m.
- All transactions completed before the close of business will be processed normally.
- After 6:00 p.m., some services may become unavailable as we begin our system upgrade.
- Our team will be working behind the scenes to transition to our new core banking system.
- Some services may be temporarily unavailable or have limited functionality.
- Check this page for the latest service updates.
- System upgrade activities continue.
- We’ll post updates here as services become available.
- Welcome to our new banking system!
- TVFCU will resume normal business hours beginning at 9:00 a.m.
Questions
Visit the TVFCU Upgrade Hub
Find the latest updates, service availability, important dates, and frequently asked questions.
Call Us
(585) 343-5627
Email Us
contact@tvfcubatavia.com
Visit Us
Stop by our TVFCU branch and speak with one of our team members.
