Due to the deposit of the first wave of the Federal Government Stimulus Payments, we are experiencing a higher than normal call volume.
If you are calling to check on the deposit date or amount of your Stimulus Payment, or for your balance in your checking or savings account, please utilize home banking.
If you have not received your Federal Government Stimulus Payment, please visit https://www.irs.gov/coronavirus/economic-impact-payments for more information.
Please note that TVFCU does not control the amount or deposit date of these payments. Thank you!
Out of an abundance of caution, to continue to keep our team healthy to be present to serve you, we will be changing our hours of operation.You can expect our lobby to remain closed until further notice.
Teller transactions may be conducted at the drive-thru.
Cash access using our ATM is 24/7.
Please feel free to call us (585) 343-5627 during business hours:Monday through Thursday – 9 am to 5 pm.
Friday – 9 am to 6 pm.
Saturday and Sunday we will be CLOSED.
The most efficient way for you to handle your banking needs with TVFCU is to visit www.tvfcubatavia.com to take advantage of remote deposit capture to deposit your checks or to apply for a loan online.
We appreciate your willingness to explore the new ways we are available to serve you at this time. Thank you for your patience with us; we appreciate you!
With the COVID-19 virus causing the current state of emergency declared in Genesee County, we are continuously monitoring the rapidly changing situation to ensure we are protecting you, our loyal members, and our staff.
ONLY DRIVE-UP OPEN, EFFECTIVE 3/16/2020 – LOBBY CLOSED – Call for Loan Processing
Beginning Monday, 3/16/2020, our lobby will be closed to member traffic. We welcome you to conduct your teller transactions in our four-lane drive-up, in an effort, to apply social distancing to protect both you and our staff. In addition, our ATM and our network of ATM’s are, also, available to you, to ensure you have adequate access to your cash. (Click here for ATM’s in Genesee County.)
Currently, our hours will remain unchanged. We will be ready to serve you Monday through Thursday, 9 am to 5 pm, Friday 9 am to 6 pm and Saturday, 9 am to noon, in our drive-up or via phone. These hours are subject to change.
Members looking for loans or appointments are asked to call our office first, before stopping in. We will do our best to accommodate all requests. If you had an appointment, previously, set up with a loan officer, please call to confirm your appointment.
With our new home banking www.tvfcubatavia.com and our new mobile app, you will find it easy to perform most banking transactions. Use either of these methods, to check balances, transfer funds, make loan payments, deposit checks, and pay your bills while remaining safely in your home. If you have questions about setting up home banking, bill pay, or installing our mobile app, please call to speak to a member of our tech team, for assistance.
Our main concern is for your safety and for the safety of our staff. We appreciate your willingness to explore the many alternative ways we plan to serve you at this time. Thank you for being a loyal member of TVFCU and your patience to address the COVID-19 pandemic.